New Delhi: When two senior officials of a Delhi-based private company booked an eight-day official tour in Germany with a well advertized travel company, little did they know that they would end up without accommodation in Munich during their stay.
Holding Nimble Travels Ltd guilty of deficiency in services for cancelling the duo's hotel accommodation in Munich without their knowledge and leaving them helpless, the district consumer disputes redressal forum (central district) under its president BB Chaudhary has ordered the travel company to pay the complainants Rs 1.4 lakh towards accommodation charges, compensation for causing harassment and mental agony, and litigation expenses.
Nekkanti Ram Rao and G Venkata Rajashekhar, MD and director of Apex Encon Projects Pvt Ltd, had engaged Nimble Travels to book their trip to Munich from April 21 to April 27, 2007 to participate in the Bauma 2007 International Exhibition.
Read News In Full 25/09/13 Richi Verma/Times of India
Friday 27 September 2013
Travel company fined Rs 1.4L for leaving clients without hotel accommodation
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