Kuwait: Following the cancellation of the Kuwait-Mangalore-Kochi flight, effective Feb 15, 2014, passengers flying this route feel that Air India Express has done them injustice.
They say at a time when most airlines operate extra flights to meet the increasing passenger demand, the national carrier of India has stopped flying certain Air India Express services from Kuwait and other Gulf states and also some domestic flights back home.
The Air India country manager Ajay Sinha, in an interview with the Arab Times sought to clarify the issue of the withdrawal of Kuwait- Mangalore-Kochi and other Air India Express flights saying the main reason was due to the expiry of the lease of some Air India Express aircraft which were operating on those routes. “Due to the above constraint, some of the nonprofit generating routes were withdrawn,” he said.
Sinha called the termination of this Kuwait-Mangalore-Kochi and other flights ‘unfortunate’ but since the management is in the process of leasing more aircraft, he was hopeful the discontinued flights including the Kuwait-Mangalore-Kochi flight will, once again, be restored possibly by year end. He added, the Kuwait Air India office is following up the issue with the management and has strongly recommended that the flight be restored.
Sinha called it an evolving process and the management evaluates which routes are profitable and which are not and if there is a potential for further improvement before flights on certain routes are restored.
Read news in full 28/05/14 Arab Times
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