New Delhi: Minister for Civil Aviation, Shri Ashok Gajapathi Raju
Pusapati launched here today a’ Know Your Rights’ (KYR) portal of the
Directorate General of Civil Aviation (DGCA) in the presence of Minister
of State for Civil Aviation, Shri G M Siddeshwara and other dignitaries
to mark 100 days of the new government. While addressing a press
conference on the occasion, the Minister listed out the major
achievements and initiatives of the ministry since May to August this
year. He also mentioned the humanitarian work undertaken by Air India
for flood victims in Jammu and Kashmir.
Describing the features of the KTR portal, Dr Prabhat Kumar, DGCA said that it would provide information on the rights of passengers in cases of delays, cancellation and denied boarding, lost, delayed, misplaced and damaged baggage; and on matters related to booking, airfare components and refund of air tickets. The information on availability of the Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal.
Read news in full 09/09/14 Odishadiary.tv
Describing the features of the KTR portal, Dr Prabhat Kumar, DGCA said that it would provide information on the rights of passengers in cases of delays, cancellation and denied boarding, lost, delayed, misplaced and damaged baggage; and on matters related to booking, airfare components and refund of air tickets. The information on availability of the Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal.
Read news in full 09/09/14 Odishadiary.tv
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