Dubai: Air India Express passengers who require wheelchairs are crying foul after being levied a hefty charge for the service.
The family of Indian national Talat Khan who recently flew to Lucknow from Dubai said they were shocked when they were asked to pay over Dh300 to have Khan wheeled into the aircraft.
“My mother is 70 and has had both her knees operated. She genuinely needed a wheelchair. Since it was too expensive, she decided to walk. But she had to take the help of other passengers while disembarking the bus and making her way up to the aircraft,” said Khan’s daughter.
She said the ticket to Lucknow cost Dh520. “To pay another Dh300 for a wheelchair is ridiculous – that’s more than 57 per cent of the ticket cost,” she said.
Read news in full 03/09/14 Sharmila Dhal/Gulf News
The family of Indian national Talat Khan who recently flew to Lucknow from Dubai said they were shocked when they were asked to pay over Dh300 to have Khan wheeled into the aircraft.
“My mother is 70 and has had both her knees operated. She genuinely needed a wheelchair. Since it was too expensive, she decided to walk. But she had to take the help of other passengers while disembarking the bus and making her way up to the aircraft,” said Khan’s daughter.
She said the ticket to Lucknow cost Dh520. “To pay another Dh300 for a wheelchair is ridiculous – that’s more than 57 per cent of the ticket cost,” she said.
Read news in full 03/09/14 Sharmila Dhal/Gulf News
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