New Delhi: The eight-hour delay of Air India flight AI 302 to Sydney due to crew shortage on February 15 and the two-hour delay of flight AI 887 to Mumbai on February 17 due to a pilot getting caught up with Mahashivratri festivities are far from isolated incidents at the country’s national carrier.
An internal study done by the airline reveals that a no-show by nearly half the cabin crew members for scheduled duties over a seven-month period ranked as the primary reason for AI’s dismal on-time performance record.
A sample audit done at the airline’s southern base (with 152 AI cabin crew members, 57 employees from AI’s wholly-owned subsidiary Airline Allied Service Ltd) between April and October 2014, shows that on an average, 46.4 per cent of those who were rostered requested for and got their allotted schedules changed during the period last year. These changes were effected despite the rosters having been made after taking into account duty time limitations, crew rest period, crew availability, leave requests, absenteeism and training. On an average, each crew member is assigned eight domestic flights and four-five international departures every month. No flights are given on nine days every month on account of weekly offs and non-allocation.
17/03/15 Sharmistha Mukherjee/Financial Express
An internal study done by the airline reveals that a no-show by nearly half the cabin crew members for scheduled duties over a seven-month period ranked as the primary reason for AI’s dismal on-time performance record.
A sample audit done at the airline’s southern base (with 152 AI cabin crew members, 57 employees from AI’s wholly-owned subsidiary Airline Allied Service Ltd) between April and October 2014, shows that on an average, 46.4 per cent of those who were rostered requested for and got their allotted schedules changed during the period last year. These changes were effected despite the rosters having been made after taking into account duty time limitations, crew rest period, crew availability, leave requests, absenteeism and training. On an average, each crew member is assigned eight domestic flights and four-five international departures every month. No flights are given on nine days every month on account of weekly offs and non-allocation.
17/03/15 Sharmistha Mukherjee/Financial Express
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