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Tuesday 24 February 2015

Mumbai's International Airport ranked among World's Best 5 Airports by Size

GVK-managed Chhatrapati Shivaji International Airport (CSIA) has emerged as one of the top performing airports in the annual ACI Airport Service Quality (ASQ) Awards for 2014, as announced by Airports Council International (ACI). This is the fourth consecutive year that CSIA has been rated among the top five airports worldwide in the 25-40 million passengers per annum category. CSIA had also won the award in the year 2010 in the 15-25 million passengers per year category.


These awards, which are regarded highly in the aviation industry, are testimony to CSIA's continued excellence in customer service. The award is the latest feather in CSIA's cap, which already boasts of some very prestigious awards including the Golden Peacock Award for its Pranaam GVK Guest Services.

Commenting on this achievement, Rajeev Jain, Chief Executive Officer, Mumbai International Airport Private Limited, said, "We started off with a vision to be among the best airports in the world, and this award is validation of the fact that our efforts towards establishing world-class service quality are headed in the right direction. We would like to thank all our passengers and everyone who toasts us as the pride of Mumbai. We will continue to serve you better and delight you always."
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