Mumbai: Over 100 passengers travelling by Air India’s Ahmedabad-Mumbai-Newark flights last week had a harrowing time. While some got their checked-in luggage only a week later, other passengers found their articles missing from their delayed luggage.
When Ankur Patel reached Newark in New Jersey on February 1 on AI 191 flight, he could not locate two of his bags. Soon, he realised he wasn’t the only one. “There were more than 100 passengers on my flight who filled claims for lost baggage,” said Patel.
Patel, a 26-year-old consultant developer at Goldman Sachs in New York, along with his friend, who also lost his baggage, headed to the check-in counter and baggage services at Newark Liberty International, and filed the missing bags claims, but did not receive the luggage even a week later.
11/02/15 Anjali Lukose/Indian Express
When Ankur Patel reached Newark in New Jersey on February 1 on AI 191 flight, he could not locate two of his bags. Soon, he realised he wasn’t the only one. “There were more than 100 passengers on my flight who filled claims for lost baggage,” said Patel.
Patel, a 26-year-old consultant developer at Goldman Sachs in New York, along with his friend, who also lost his baggage, headed to the check-in counter and baggage services at Newark Liberty International, and filed the missing bags claims, but did not receive the luggage even a week later.
11/02/15 Anjali Lukose/Indian Express
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