Jet Airways will complete 25 years of operations on May 5. The airline, which was started by former travel agent Naresh Goyal with just four Boeing aircraft leased from Australia, now plans to embark on the next leg of its journey. CEO Vinay Dube discloses how Jet proposes to grow profitably, maintaining 8-10% CAGR for the next five years, acquiring new generation aircraft and cutting costs.
What Mr. Goyal had in mind to start the airline was his vision. And that part still lives on today. His vision was to develop a world-class airline. It is his passion for service and hospitality that makes him different.
So, the journey of the last 25 years is the journey of building something that is world-class in operations and world- class in hospitality. It is not easy to start from nothing and then build a $4 billion enterprise. And he did it. He gets the credit for it as do few thousand people who had worked for Jet Airways.
Surviving for 25 years is not easy. Everyone who started at that time namely ModiLuft, Damania Airways, NEPC Airlines, East West had perished. Air Sahara was acquired by Jet. So what is the secret of his survival?
As I look at the history of Jet, it was his strong vision of who he wanted to be. It was an articulated vision of providing world class customer experience. Second was the actual execution of that vision and it has two elements. He does not know how to give up and he had hired top class professionals. He was never been afraid to pay good money to attract talent. You can look at the history of the all other airlines and the management teams of the airlines and where they came from. Mr Goyal had a history of hiring several hundred top class people who then built the fabric of the airline.
So I would say what made him survive is a very strong vision, a determination that is unparalleled and willingness to get professional help.
To Read the News in Full 03/05/18 Lalatendu Mishra Aditya Anand/The Hindu
What Mr. Goyal had in mind to start the airline was his vision. And that part still lives on today. His vision was to develop a world-class airline. It is his passion for service and hospitality that makes him different.
So, the journey of the last 25 years is the journey of building something that is world-class in operations and world- class in hospitality. It is not easy to start from nothing and then build a $4 billion enterprise. And he did it. He gets the credit for it as do few thousand people who had worked for Jet Airways.
Surviving for 25 years is not easy. Everyone who started at that time namely ModiLuft, Damania Airways, NEPC Airlines, East West had perished. Air Sahara was acquired by Jet. So what is the secret of his survival?
As I look at the history of Jet, it was his strong vision of who he wanted to be. It was an articulated vision of providing world class customer experience. Second was the actual execution of that vision and it has two elements. He does not know how to give up and he had hired top class professionals. He was never been afraid to pay good money to attract talent. You can look at the history of the all other airlines and the management teams of the airlines and where they came from. Mr Goyal had a history of hiring several hundred top class people who then built the fabric of the airline.
So I would say what made him survive is a very strong vision, a determination that is unparalleled and willingness to get professional help.
To Read the News in Full 03/05/18 Lalatendu Mishra Aditya Anand/The Hindu
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