Manila: The Philippines' main Manila airport terminal has been named the world's worst for the second year in a row in a survey by an online travel website.
Officials on Friday brushed off the survey results, insisting conditions were being improved.
"The Guide to Sleeping in Airports" website said Manila's crowded Terminal 1 was ranked the world's worst by travellers based on comfort, convenience, cleanliness and customer service.
Reviews posted on the site mentioned "dilapidated facilities", dishonest airport workers -- particularly taxi drivers -- long waiting times and rude officials.
"These are old issues," Terminal 1 manager Dante Basanta told AFP, adding that the problems were already being addressed by the government.
Read news in full 18/10/13 Agence France-Presse/NDTV.com
Sunday 20 October 2013
The 'world's worst' airport terminal
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