Indigo charging duty-free buys for excess hand-baggage: passengers

Many passengers travelling from Dubai to India on a budget airline are complaining about their duty-free purchases being included in hand baggage purchases at the departure point in the airport.
A passenger of Indian budget carrier Indigo Airlines, added, “I have been travelling to India for so many years now, and I’ve never faced something like this. Nobody weighs hand luggage at the gate of boarding and adds the weight of duty free purcha.”
Not many passengers are aware of this rule, and many objected to paying extra.
“I ended up paying Dh80 extra,” said a passenger.
The weight-checks, she observed, were random.
Ribu, who is a Mirdif resident, claimed that she has been informing friends and family about Indigo’s “duty-free rule”.
Read News In full 09/12/13 Sneha May Francis/Emirates 24|7