Chennai: The last week of July started happily enough for SpiceJet. On
July 28, the Kalanithi Maran-promoted airline reported its elevation as
the second-largest domestic air carrier after IndiGo, underlined by its
market share of 19 per cent of passengers carried by all airlines. It
also reported an improved load factor, or passengers carried per seat
available, of 81.4 per cent against 73.3 per cent in June 2013.
A day later, however, the sense of well being disappeared with the appearance of two news items in the media, which were soon followed by a series of others. The first said the Directorate General of Civil Aviation, or DGCA, the regulatory authority, had instructed SpiceJet to refund meal charges and airfares to passengers inconvenienced by a delayed flight in June. The other alleged that not only had the airline's employees not been given their Form 16 detailing the tax deducted from their salaries, but that the airline had not deposited the deducted tax with the authorities at all.
Read news in full 11/08/14 Business Standard
A day later, however, the sense of well being disappeared with the appearance of two news items in the media, which were soon followed by a series of others. The first said the Directorate General of Civil Aviation, or DGCA, the regulatory authority, had instructed SpiceJet to refund meal charges and airfares to passengers inconvenienced by a delayed flight in June. The other alleged that not only had the airline's employees not been given their Form 16 detailing the tax deducted from their salaries, but that the airline had not deposited the deducted tax with the authorities at all.
Read news in full 11/08/14 Business Standard
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