New Delhi: If populism and unionism weren't enough to dent Air India's
credibility among flyers, the careless and callous staff surely promise
its hasty grounding as its customer satisfaction report card took
another hit on Saturday.
Tempers frayed onboard Leh-Delhi flight on Saturday afternoon when meat was served to some Jain pilgrims returning from Sindhu Darshan festival.
Top Air India sources confirmed the incident to Mail Today with a quick addition, "The action was taken immediately and we suspended two catering staff of assistant manager rank following the complaint."
The immediate staff suspension was urgent to stop the bad news from going out of airport as the fuming pilgrims landed in Capital. But Mail Today managed to get the most of the incident which left many returning from the festival with bitter memories.
Top sources said the incident happened on an Air India chartered flight which took off from Leh airport around noon on Saturday when many passengers belonging to Jain religious community objected to non-vegetarian food packets being served to them for lunch even as there was a prior intimation for a special "Hindu meal". The frustration and anger among passengers soon got support from others, which resulted in a chaos on board.
Incidentally, the 182-seater Air India flight was chartered by about 122 pilgrims who had visited Sindhu Darshan, held from June 23 to June 26, in Ladakh capital city and were returning back to New Delhi on Saturday.
Read news in full 30/06/15 Maneesh Pandey/Mail Today
Tempers frayed onboard Leh-Delhi flight on Saturday afternoon when meat was served to some Jain pilgrims returning from Sindhu Darshan festival.
Top Air India sources confirmed the incident to Mail Today with a quick addition, "The action was taken immediately and we suspended two catering staff of assistant manager rank following the complaint."
The immediate staff suspension was urgent to stop the bad news from going out of airport as the fuming pilgrims landed in Capital. But Mail Today managed to get the most of the incident which left many returning from the festival with bitter memories.
Top sources said the incident happened on an Air India chartered flight which took off from Leh airport around noon on Saturday when many passengers belonging to Jain religious community objected to non-vegetarian food packets being served to them for lunch even as there was a prior intimation for a special "Hindu meal". The frustration and anger among passengers soon got support from others, which resulted in a chaos on board.
Incidentally, the 182-seater Air India flight was chartered by about 122 pilgrims who had visited Sindhu Darshan, held from June 23 to June 26, in Ladakh capital city and were returning back to New Delhi on Saturday.
Read news in full 30/06/15 Maneesh Pandey/Mail Today
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