New Delhi: The aviation ministry may soon come to the rescue of harried flyers at Delhi's hugely congested terminal 1D. Aviation secretary R N Choubey has asked Airports Authority of India chairman R K Srivastava to immediately work out an improvement plan with the GMR-led Delhi International Airport Pvt Ltd (DIAL).
The directive came after aviation minister Ashok Gajapathi Raju took a round of the terminal on Monday morning. Raju was supposed to board a 9am IndiGo flight to Varanasi. He reached the terminal just after 7am and witnessed the peak hour chaos first-hand.
While only low-cost carriers IndiGo, SpiceJet and GoAir operate from terminal 1D, there is massive congestion at the security check area and boarding gates at peak hours. Things have got so bad that even normally reticent airlines have started speaking up.
"Every morning there is massive congestion and passengers have to suffer. Airports should be managed in a way where there is more distribution of facilities so that passengers do not suffer," IndiGo president Aditya Ghosh said.
Read news in full 17/08/15 Saurabh Sinha/Times of India
The directive came after aviation minister Ashok Gajapathi Raju took a round of the terminal on Monday morning. Raju was supposed to board a 9am IndiGo flight to Varanasi. He reached the terminal just after 7am and witnessed the peak hour chaos first-hand.
While only low-cost carriers IndiGo, SpiceJet and GoAir operate from terminal 1D, there is massive congestion at the security check area and boarding gates at peak hours. Things have got so bad that even normally reticent airlines have started speaking up.
"Every morning there is massive congestion and passengers have to suffer. Airports should be managed in a way where there is more distribution of facilities so that passengers do not suffer," IndiGo president Aditya Ghosh said.
Read news in full 17/08/15 Saurabh Sinha/Times of India
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