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Thursday 25 February 2016

Protest on air ticket cancel charges

New Delhi: A body promoting flier rights has complained to the government and the directorate-general of civil aviation against domestic airlines repeatedly and sharply raising their ticket cancellation charges.

IndiGo, Air India and SpiceJet this month revised their penalty fees on ticket refunds as a "deterrent" against cancellations. Many airlines are expected to follow suit.

Budget carrier IndiGo last week fixed its minimum and maximum cancellation charges at Rs 1,900 and Rs 2,250, up from Rs 1,500 and Rs 2,050.


IndiGo will also continue levying a no-show charge (where the passengers get only the taxes and government fees in refund) if tickets are cancelled within two hours of a flight's departure.

Air India has hiked its domestic ticket cancellation fee to Rs 2,000 from Rs 1,500, and SpiceJet to Rs 1,899 (up by almost Rs 100).

AirAsia India, another budget carrier, has the lowest cancellation charges among its peer airlines, at Rs 1,250.
To Read the News in Full 23/02/16 Sumi Sukanya/Telegraph
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