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Monday 28 March 2016

Air India flight delay: Airline says fliers put up in hotel, passengers contradict

New Delhi: National aviation carrier Air India on Monday responded on the 14-hour delay of Kolkata-New Delhi AI 701 by blaming the delay on a technical glitch in the first aircraft.
Air India issued a statement on Monday claiming that it provided hotel accommodation to stranded passengers, adding that they were accommodated in another flight on Monday morning.
However, passengers onboard AI 701 confirmed to IBNLive that no hotel accommodation was provided by the airline. In fact, the passengers were not even deplaned till 10 pm on Sunday, even as the scheduled departure of the flight was 5.30 pm.
All the passengers were deplaned at 10 pm and were transported to the terminal where there was no Air India official to attend them. Agitated passengers protested for two hours against the apathy of the airlines.
To Read the News in Full 21/03/16 IBN Live

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