New Delhi: Taking serious note of the indiscriminate policies of some domestic airlines on flight cancellations and refunds, the Civil Aviation Ministry on Saturday proposed a number of steps to rein them in and said such charges won't be allowed to exceed the base fare.
At a press conference here, Civil Aviation Minister P. Ashok Gajapathi Raju said the proposals, which will be finalised soon, also call for airlines to ensure that refunds on cancelled tickets are made within 15 days, even if the bookings were made through agents or portals.
"The proposal will be put up on the ministry’s Website for 15 days during which stakeholders are free to give their suggestions and comments. After this, the ministry will finalize the proposed amendments and implement them very soon," an official statement said.
During the media conference, the minister outlined the proposals.
"All taxes, levies and user and airport development fees shall be refunded in case of no-show and cancellations," the minister said. "The compensation has also been significantly enhanced to up to Rs 20,000, in case of denied boarding due to over-booking."
To Read the News in Full 11/10/06 New Indian Express
At a press conference here, Civil Aviation Minister P. Ashok Gajapathi Raju said the proposals, which will be finalised soon, also call for airlines to ensure that refunds on cancelled tickets are made within 15 days, even if the bookings were made through agents or portals.
"The proposal will be put up on the ministry’s Website for 15 days during which stakeholders are free to give their suggestions and comments. After this, the ministry will finalize the proposed amendments and implement them very soon," an official statement said.
During the media conference, the minister outlined the proposals.
"All taxes, levies and user and airport development fees shall be refunded in case of no-show and cancellations," the minister said. "The compensation has also been significantly enhanced to up to Rs 20,000, in case of denied boarding due to over-booking."
To Read the News in Full 11/10/06 New Indian Express
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