New Delhi: Indian airlines, which have been reluctant to invest in new technologies to improve passenger facilities primarily due to resource crunch, should start using latest IT solutions to benefit passengers, a recent study has found.
According to the study carried out by aviation consultancy firm CAPA and prominent aviation IT solution provider SITA, facilities like provision of wi-fi on-board planes, greater usage of mobile technology, self-check in kiosks and biometrics and e-passports for border protection should be introduced in newly-modernised airports in India.
It said airlines were "reluctant" to aggressively promote self-service check-in because the product was available at limited number of airports, on grounds of infrastructure constraints and variations in pricing models.
Read news in full 13/10/13 PTI/Indian Express
Sunday, 13 October 2013
Indian airlines must invest in new tech for passengers: Study
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