Mumbai: First and business class passengers of Air India's long-range
flights to the US and Australia have over the past few weeks been served
wine in plastic cups due a reduction in the number of wine glasses
carried per flight -- post its joining the Star Alliance network.
Against the 108 glasses that each aircraft earlier carried, post July 11, the national carrier has been able to carry only 36 glasses each, due an increase in the glass size. The new glasses are bigger, sport the Air India logo and can hold 400ml of wine as against 150 ml earlier.
"Last month, a tender for 2000 glasses was floated and the same has been procured and since loaded on to long-haul flights," a crew member said. About 100 passengers have complained about the issue in the last week alone. "We are looking into the complaints. Providing quality product is the airlines' constant endeavor," minister of state, civil aviation, G M Siddeshwara said.
Read news in full 06/08/14 Aditya Anand/Mumbai Mirror
Against the 108 glasses that each aircraft earlier carried, post July 11, the national carrier has been able to carry only 36 glasses each, due an increase in the glass size. The new glasses are bigger, sport the Air India logo and can hold 400ml of wine as against 150 ml earlier.
"Last month, a tender for 2000 glasses was floated and the same has been procured and since loaded on to long-haul flights," a crew member said. About 100 passengers have complained about the issue in the last week alone. "We are looking into the complaints. Providing quality product is the airlines' constant endeavor," minister of state, civil aviation, G M Siddeshwara said.
Read news in full 06/08/14 Aditya Anand/Mumbai Mirror
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