Worried as to how your aged and wheelchair-bound parents will manage
check-in and security at Chennai airport and then collect their bags
when they reach Delhi after their flight? All you have to do is call up
the airline they are flying 48 hours before the journey and ask it to
make arrangements for special assistance to be provided to them.
Concerned that you are not being refunded the entire amount due to you because you decided to cancel your ticket?
Don’t worry. This useful information and much more is only a click of a button away on your Internet-connected mobile phone, tablet, laptop or personal computer. All you have to do is log on to the newly started Know Your Rights site (http://www.dgca.nic.in/kyrdgca/KYR_portal.html) a new initiative of the airline watchdog, the Directorate General of Civil Aviation.
The site tells you exactly how much of a refund you will get if you have booked a ticket and now want to cancel it. The components of an air ticket that an airline has to refund in case you cancel your ticket include passenger services fee, airport development fee/user development fee and service tax. And in case you are a passenger with a disability and you are off-loaded even if you have a confirmed ticket, a remote possibility but a possibility nonetheless, then you and your escorts, if you have any, are given the highest priority for transportation.
Read news in full 26/09/14 Ashwini Phadnis/Business Line
Concerned that you are not being refunded the entire amount due to you because you decided to cancel your ticket?
Don’t worry. This useful information and much more is only a click of a button away on your Internet-connected mobile phone, tablet, laptop or personal computer. All you have to do is log on to the newly started Know Your Rights site (http://www.dgca.nic.in/kyrdgca/KYR_portal.html) a new initiative of the airline watchdog, the Directorate General of Civil Aviation.
The site tells you exactly how much of a refund you will get if you have booked a ticket and now want to cancel it. The components of an air ticket that an airline has to refund in case you cancel your ticket include passenger services fee, airport development fee/user development fee and service tax. And in case you are a passenger with a disability and you are off-loaded even if you have a confirmed ticket, a remote possibility but a possibility nonetheless, then you and your escorts, if you have any, are given the highest priority for transportation.
Read news in full 26/09/14 Ashwini Phadnis/Business Line
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