Cabin crew retrained as butlers at London's prestigious Savoy Hotel will
wear tailcoats and white cotton gloves for their new role pampering
some of the world's wealthiest flyers on Etihad Airways PJSC's
superjumbo aircraft. Thirteen flying butlers have completed a three-week
course on etiquette, protocol, valet skills and concierge services and
are ready to attend passengers in what will be the airline industry's
swankiest cabin, costing Rs 12.25 lakh-a-trip.
Etihad is introducing the luxury product on its first A380 double-deckers as the third-biggest Gulf carrier vies for top-paying travellers with Emirates, the No. 1 operator of the Airbus Group plane, Qatar Airways and global rivals including Singapore Airlines Ltd.
The butlers were previously in-flight chefs or food and beverage managers and have undergone training and work experience at the Savoy. "The f lying butlers will provide a level of service that no traveller has ever experienced in commercial aviation," says Abu Dhabi-based Etihad's Aubrey Tiedt, vice president for guest services.
Read news in full 24/10/14 Bloomberg/Economic Times
Etihad is introducing the luxury product on its first A380 double-deckers as the third-biggest Gulf carrier vies for top-paying travellers with Emirates, the No. 1 operator of the Airbus Group plane, Qatar Airways and global rivals including Singapore Airlines Ltd.
The butlers were previously in-flight chefs or food and beverage managers and have undergone training and work experience at the Savoy. "The f lying butlers will provide a level of service that no traveller has ever experienced in commercial aviation," says Abu Dhabi-based Etihad's Aubrey Tiedt, vice president for guest services.
Read news in full 24/10/14 Bloomberg/Economic Times
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