Ahmedabad: If the high cost of air-ticket cancellation charges has ever
spooked you, there is some good news. Following complaints from
passengers, the Directorate General of Civil Aviation (DGCA) has
directed airlines to submit their entire data on cancellation charges
for scrutiny. After the proposed baggage charges made headlines before
being struck down, airlines' the civil aviation ministry has woken up to
the fact that airlines are charging a minimum of Rs 1,500 going up to
Rs 4,000 for cancellations and rescheduling after the DGCA allowed
unbundling of charges. The ministry has now asked these charges be made
uniform and nominal, like the railways does it and as airlines did
earlier.
The airlines have argued that while fixing the ticket change charges, they take into consideration the risk of potential revenue loss on account of passengers rescheduling. But the Air Passengers Association of India (APAI) has contested this, saying it holds true only if the cancellation is done at the last minute, and the airline is unable to fill the vacated seat. "What about changes made well in advance," asked Sudhakara Reddy, the APAI president. "In fact in such cases, the airline is more likely to gain by selling it at a much higher price."
Read news in full 01/07/15 Aditya Anand/Ahmedabad Mirror
The airlines have argued that while fixing the ticket change charges, they take into consideration the risk of potential revenue loss on account of passengers rescheduling. But the Air Passengers Association of India (APAI) has contested this, saying it holds true only if the cancellation is done at the last minute, and the airline is unable to fill the vacated seat. "What about changes made well in advance," asked Sudhakara Reddy, the APAI president. "In fact in such cases, the airline is more likely to gain by selling it at a much higher price."
Read news in full 01/07/15 Aditya Anand/Ahmedabad Mirror
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